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Frequently Asked Questions

at Farnham Estate

HEALTH & SAFETY

Q: Are there any changes to my room?

A: Government and WHO guidelines for cleaning and sanitising guest rooms will be adhered to using hospital grade products.  Certain items will be removed from your room such as notepads, pens, cushions, throws and brochures.  Extra pillows and blankets stored in guest room wardrobes will be removed, but available on request.  Bottle water will continue to be available in the room. 

Rooms will only be cleaned on request.  We will provide clean towels, sheets, toiletries on request.  This is to safe guard our team and guests.  Each guest will receive an amenity bag in their room which will contain hand sanitiser and a welcome letter, containing key safety information and an outline of the facilities available including what Covid-19 protocols are in place.

Q: What additional cleaning protocols are being introduced?

A: Industry leading cleaning and sanitising protocols are used to clean guest facilities, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels and luggage racks.

Q: Are there any changes to check in or check out?

A: Check in time is from 4pm and check out is 12 noon.  Guests should adhere to the physical distancing in place in the lobby whilst checking in and out.  Appropriate signage will be on display.  One person at each time permitted at check-in desk. 

Our reception desk counters have sneeze guard’s screens in place for your safety.   If luggage service is required, guests will be required to leave the bag on the floor.  Our porter will sanitise the luggage handle and then proceed to bring the luggage to the room.  Before handover or placement of the bag in the room, our porter will sanitise the handle again. 

Elevator signage will advise that only two guests may travel per elevator.

Q: Do I need to wear a mask?

A: Appropriate PPE will be worn by all employees and in adherence to any government or local regulations and guidance.  Guests are not required to wear a mask at this time.

PARKING

Q: Does the hotel have a car park?

A: Yes, we have complimentary Parking.  In line with social distancing guidelines our shuttle service from the car park to the hotel will only be able to accommodate persons from the same family on each trip.  However, our parking facilities are only a leisurely stroll from the hotel.

Q: Is there parking for Buses & Oversized Vehicles?

A: Yes via Gate C our alternative entrance (not through main entrance)

LOCATION

Q: Where exactly is Farnham Estate Spa & Golf Resort?

A: County Cavan

Q: How close are you to Cavan Town?

A: 3km from Cavan Town

Q: What are the coordinates of the Hotel?

A: Latitude: 53.993107 Longitude: -7.39848

PARKING

Q: Does the hotel have a car park?

A: Yes, we have complimentary Parking

Q: Is there parking for Buses & Oversized Vehicles?

A: Yes via Gate C our alternative entrance (not through main entrance)

ROOMS

Q: What time is check out?

A: 12 noon

Q: Is it possible to get a late checkout?

A: Upon request, subject to availability and a charge

Q: What time is check-in?

A: 4pm

Q: What is the hotel’s credit card policy?

A: A credit card is required upon booking to secure your reservation, our cancellation policy is 48 hours prior to arrival to avoid a charge of 1 night.  Upon check-in your credit card will be authorised for the cost of your stay along with €50 per night for incidental charges.  Debit cards will be charged upon check-in or alternatively be paid by cash.

Q: Can I arrange for amenities or gifts to be placed in the room?

A: Yes we do, please contact us directly to organise 

Q: Do you have family rooms? Are cots for children available?

A: We don’t have family rooms but we can accommodate 1 child under 12 in a room with a cot or a rollaway bed, alternatively we can offer interconnecting rooms which will accommodate 2 adults in one room and 3 children in the other room.  Please note that our Health Spa & Pool facilities are suitable for 16’s and over.

Q: Do you have wheelchair accessible rooms? 

A: Yes

Q: Do you offer hairdryers in your guestrooms?

A: Yes

Q: Do you provide coffee makers in your guestrooms?

A: We have tea/coffee making facilities in all of our bedrooms

Q: Do you provide irons and ironing boards for use during my stay?

A: Yes

Q: Is internet access available?

A: Free Wifi

Q: What is the cancellation policy?

A: 48 hours prior to arrival on flexible rates

Q: Do you open all year round?

A: Yes

DINING

In line with government guidelines our restaurant and bar layouts have been altered to accommodate the social distancing required, creating a safe environment for our guests and team members.

Q: What time is breakfast served?

A: Monday to Sunday 8:00am – 10:30am

Q: Will buffet breakfast still be served?

A: Breakfast is buffet style with orders taken for Tea/Coffee/ Juice and Toast.

Q. What time do you serve food?

Maxwells Grill Room
Opening Hours: Monday - Sunday 5:30pm - 9:30pm                                                                                                                                                                  It is essential that dinner reservations are booked prior to arrival, as this will allow us to manage the number of guests within anyone area ensuring social distancing guidelines are being followed. 

Wine Goose Cellar Bar                                                                                                                                                                                                        Opening Hours: Bar Menu from 6.00pm to 9.00pm daily                                                                                                                                                          Our areas will provide table service only, with standing room and over the counterservice prohibited.  

Lobby Bar
Opening Hours: Monday - Sunday 12 noon - 5.30pm  

Q: Do you have 24-hour room service?

A: Yes

HEALTH SPA & LEISURE FACILITIES

Government and WHO guidelines for the cleaning and sanitising of our Health Spa will be strictly adhered to using hospital grade products and a constant cleaning schedule will be carried out in all areas of the spa. 

New social distancing guidelines within the Health Spa will limit the amount of guests using our Indoor & Outdoor Hydrotherapy Pool and Water Mint Thermal Suite at any one time (Pool facilities, Gym and Spa Treatments will be available from 1st July and the date for the Water Mint Thermal Suite is to be confirmed). 

Social distancing measures have also dictated that we monitor the overall volume of guests in our Health Spa at any one time, therefore on occasion you may be asked to use the facilities at a later stage during your stay or your usage time may be limited. 

Q. What fitness facilities do you have at the hotel?

A: Indoor/Outdoor Hydrotherapy Pool from 1st July along with our Gym and Relaxation Rooms.  The date for the Water Mint Thermal Suite is to be confirmed and 11km’s of walking trails.

Q. Do you have a Spa at the hotel?

A: Yes (suitable for over 16 years), check it out here

Q. Are spa treatments available?

A: Spa treatments are available from 1st July and our treatment selection has been chosen to allow our team to continue to provide you with a relaxing experience in a safe environment.  We would recommend that you book spa treatments in advance of arrival. 

Q: Do you have a swimming pool?

A: Yes (suitable for over 16 years)

GOLF

We look forward to welcoming visitors, members and guest to play on our fantastic 18 hole Championship Course.  We will be strictly following all Government, GUI and ILGU guidelines.

Q: Can non Members play golf?

A: Yes                                                                   

Non Resident           Midweek  €40         /  Saturday  €50

Hotel Resident         Midweek  €35        / Saturday    €45

Q: Will the Clubhouse be open?

A: Yes from the 29th of June the Clubhouse will open to visitors, members and guests.

Q: What is there to do around the hotel?

Lots to do including Cuilcagh Boardwalk Trail and the Marble Arch Caves - find out more here